Policies & Important Deadlines

Cancellation and Refund Policy

No cancellation or refund requests will be granted this year for the following reasons: 

  • Conference sessions will be all online, which largely removes the barrier of travel.
  • Programs will be recorded so that attendees can access content for up to a year after the conference. 

Attendance Policy

All live poster and program presenters are required to register for the conference by March 31, 2021. Limited exceptions will be made for presenters from affiliate organizations who are presenting and not attending the conference.


Your attendance at the conference constitutes permission to utilize photos/screenshots and video taken of you at the event for news, promotion, and similar purposes. Your comments during sessions may also be captured and used by CLA. 

Conference Code of Conduct

CLA has adopted a Statement of Appropriate Conduct expected of all attendees, presenters, and exhibitors. A printable version of the code is available.